Policies
Privacy Policy
This policy explains how information may be handled when you browse or contact Laundralora.

Information we collect
When you contact us or place an order, we may collect your name, email address, delivery address, order details and any message you send. Payment details are handled by PayPal; we do not store full card numbers or PayPal passwords. When you browse, basic technical information such as browser type and pages viewed may be recorded by our hosting or analytics tools.
How we use it
- To answer questions about bags, sizing, closures or wet/dry options.
- To process and deliver orders and handle returns or exchanges.
- To keep records of payments and refunds.
- To improve the site and fix problems.
We do not sell your personal information. We share it only with services needed to run the shop, such as PayPal for payment and carriers for delivery, or where the law requires it.
Cookies
Cookies and similar technologies may keep your cart working and remember basic preferences. You can control cookies in your browser settings. See our Cookie Policy for details.
Retention and security
We keep order and contact records only as long as needed for support, accounting and legal obligations. We use reasonable safeguards, but no website can guarantee absolute security.
Your choices
You can ask to access, correct or delete the personal information we hold about you, or ask us to stop using it for marketing. Send requests through Contact Us. We may need to verify your identity before acting. Some records, such as payment records, may need to be kept for legal reasons.
Children
Our shop is intended for adults. We do not knowingly collect information from children. If you believe a child has sent us information, contact us and we will remove it.
Changes and contact
We may update this policy as the shop develops. The current version will always be on this page. For privacy questions, use Contact Us; for general terms, see our Terms of Service.